Careers at Polhill Garden Centre

At Polhill Garden Centre, we’re more than just a place to shop. We’re a close-knit, family-run business that’s been part of the community since 1964. We offer a variety of career opportunities across retail, hospitality, horticulture, and customer service, with a focus on teamwork, personal growth, and making every visitor’s experience exceptional.


Whether you’re looking for your first job or your next career step, you’ll find a welcoming environment, ongoing training, and the chance to work in one of Kent’s most loved destinations.

Why Work at Polhill Garden Centre?

As a family-run business, we value our team and aim to create a friendly, supportive workplace where people can grow and take pride in what they do. Alongside staff perks and opportunities to develop new skills, you will be part of a close knit team that helps make every visitor’s experience special.
Staff Discount

Generous discount across the garden centre and restaurant.

Perkbox Membership

Access hundreds of discounts, wellbeing tools, and rewards through Perkbox.

Training & Development

Ongoing learning opportunities to help you grow.

Friendly Team Culture

Join a supportive, welcoming environment.

Current Vacancies

Explore our latest job opportunities at Polhill Garden Centre in Sevenoaks across retail, hospitality and specialist departments. If you are looking to join a friendly, family run team, browse our available roles and apply to become part of Polhill.

Customer Service & Sales Assistant (Outdoor Living)

Polhill Garden Centre
Full-time
We're looking for an enthusiastic sales assitant to join the ever growing outdoor living team.

We are looking for a friendly and organised Customer Service & Sales Assistant to join our Outdoor Living / Seasonal department, which includes Furniture, BBQ and Seasonal ranges. This would suit someone who enjoys a mix of customer-facing service and practical shopfloor duties.

About the Role

This position is focused on delivering high quality customer service and supporting sales on the shopfloor. While the permanent role includes administrative after sales duties, this temporary Saturday position is centred on customer engagement, product guidance, merchandising and maintaining store standards during peak trading times.

You will play an important part in helping customers choose the right outdoor living products, such as garden furniture and BBQs, while ensuring the department runs smoothly and looks its best.

Key Responsibilities

Customer Engagement & Sales Support

  • Deliver friendly, professional and helpful customer service.
  • Assist customers with product selection across outdoor furniture, BBQ and seasonal lines.
  • Respond to in store enquiries with confidence and product knowledge.
  • Support the sales process by answering questions, explaining features, and helping customers find the right products.
  • Process sales transactions accurately and efficiently.

Shopfloor Presentation & Standards

  • Merchandise stock and create visually appealing displays.
  • Maintain high standards of cleanliness, tidiness and product presentation.
  • Ensure the Outdoor Living area is welcoming and easy for customers to navigate.
  • Support the team with general department tasks during peak trading times.

Hours of work

Contract: Full time, permanent

Hours: 40 hours weekly. 2 week shift pattern (4 on 3 off – 6 on / 1 off)
Mon-Sat 8:45am–5:45pm
Sun 10am-5pm
Some late nights over Christmas period

About You

  • Previous retail or customer service experience preferred.
  • Confident communicator with a friendly, professional manner.
  • Able to multitask, stay organised and maintain strong attention to detail.
  • Willing to develop an understanding of outdoor living products.
  • Energetic, enthusiastic and a positive team player.
  • Adaptable and reliable, especially during busy periods.

If you enjoy helping customers, have a passion for outdoor living products, and want a weekend role during our busiest season, we’d love to hear from you!
Email your CV and personal statement to jobs@polhillcentre.co.uk

Apply now