About the Role

You will play an important role in supporting our Restaurant team, ensuring customers receive a warm welcome and excellent service while helping maintain high standards across our dining areas.

Key Responsibilities:

• Taking customer orders and operating the till
• Making hand crafted teas and coffees
• Assisting table service at Breakfast, Lunch and Afternoon Tea
• Clearing tables and keeping the restaurant tidy
• Assisting with baking of products
• Ensuring excellent food hygiene and health & safety standards
• Providing outstanding customer service at all times
• Maintaining a clean and welcoming environment

Working Patterns:

A range of part time seasonal roles (March–January) are available, plus one Maternity Cover position (9–12 months). Each role has fixed, regular shift patterns as outlined below.

Position 1 – Seasonal (Mar–Jan)

Shifts:

• Monday 11:00–15:00
• Tuesday 11:00–15:00
• Sunday 10:00–17:00

Position 2 – Seasonal (Mar–Jan)

Shifts:

• Monday 10:00–16:00
• Tuesday 10:00–16:00
• Wednesday 10:00–16:00
• Sunday 11:00–15:00

Position 3 – Seasonal (Mar–Jan)

Shifts:

• Thursday 10:00–16:00
• Friday 10:00–16:00
• Saturday 11:00–15:00

Position 4 – Seasonal (Mar–Jan)

Shifts:

• Thursday 11:00–15:00
• Friday 11:00–15:00
• Sunday 10:00–17:00

Position 5 – Maternity Cover (9–12 months)

Shifts:

• Tuesday 10:00–16:00
• Wednesday 10:00–16:00
• Thursday 10:00–16:00
• Friday 10:00–16:00
• Saturday 11:00–15:00

Position 6 – Weekend Staff (Seasonal Mar–Jan)

Shifts:

• Alternate Saturday OR Sunday 11:00–15:00
• Every Sunday 11:00–15:00

Position 7 – Weekend Staff (Seasonal Mar–Jan)

Shifts:

• Alternate Saturday OR Sunday 11:00–15:00
• Every Sunday 11:00–15:00

About You

• Friendly, approachable and customer focused
• Energetic, reliable and flexible
• Able to work well in a busy environment
• Positive attitude and team player mindset
• Able to follow instructions carefully
• Experience in catering is helpful but not essential

Contract: March – August

Hours: Every Saturday, 8:45am – 5:45pm

Polhill Garden Centre is a long established, family owned business with nearly 60 years of history and a deep passion for the gardening and outdoor living sector. We pride ourselves on delivering exceptional customer service, supporting one another like family, and helping our customers create beautiful outdoor spaces.

We are looking for a friendly and organised Temporary Customer Service & Sales Assistant to join our Outdoor Living / Seasonal department, which includes Furniture, BBQ and Seasonal ranges. This temporary role supports the team during our busy spring and summer period and would suit someone who enjoys a mix of customer-facing service and practical shopfloor duties.

About the Role

This position is focused on delivering high quality customer service and supporting sales on the shopfloor. While the permanent role includes administrative after sales duties, this temporary Saturday position is centred on customer engagement, product guidance, merchandising and maintaining store standards during peak trading times.

You will play an important part in helping customers choose the right outdoor living products, such as garden furniture and BBQs, while ensuring the department runs smoothly and looks its best.

Key Responsibilities

Customer Engagement & Sales Support

• Deliver friendly, professional and helpful customer service.
• Assist customers with product selection across outdoor furniture, BBQ and seasonal lines.
• Respond to in store enquiries with confidence and product knowledge.
• Support the sales process by answering questions, explaining features, and helping customers find the right products.
• Process sales transactions accurately and efficiently.

Shopfloor Presentation & Standards

• Merchandise stock and create visually appealing displays.
• Maintain high standards of cleanliness, tidiness and product presentation.
• Ensure the Outdoor Living area is welcoming and easy for customers to navigate.
• Support the team with general department tasks during peak trading times.

Working Pattern

• Temporary contract: March – August
• Every Saturday only
• 8:45am – 5:45pm

About You

• Previous retail or customer service experience preferred.
• Confident communicator with a friendly, professional manner.
• Able to multitask, stay organised and maintain strong attention to detail.
• Willing to develop an understanding of outdoor living products.
• Energetic, enthusiastic and a positive team player.
• Adaptable and reliable, especially during busy periods.

What We Offer

• Up to 25% staff discount in store
• Free on-site parking
• Pension scheme
• Employee wellbeing support
• Sociable working hours
• A friendly, supportive team environment

If you enjoy helping customers, have a passion for outdoor living products, and want a weekend role during our busiest season, we’d love to hear from you!